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July 22, 2014

Grow from Within: Mastering Corporate Entrepreneurship and Innovation

Create Business and Generate Profits in New Markets through Innovation! “The best account I have read about how companies can enable and support internal entrepreneurs to achieve innovation-led growth.” Philip Kotler, S.C. Johnson & Son Professor of International Marketing, Kellogg School of Management “An essential resource for both private and...
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Persuasion: The Art of Influencing People

Persuade Anyone! Gain the ULTIMATE competitive advantage—at work and in life! Master the 7 ESSENTIAL SKILLS that win hearts and minds! Practical, easy, effective! We all know people who are incredibly persuasive. With effortless charm, they manage to somehow gain our trust, interest, and support, time and time again. Is...
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The Customer Response Management Handbook: Building, Rebuilding and Improving Your Results

“The Customer Response Management Handbook” is your one-stop reference for building, rebuilding and improving all non face-to-face methods of communication management. By focusing especially on telephony-based media (phone, fax, email, e-commerce, wireless communications, VOIP, etc.), Darlene Richard presents a provocative selection of ideas to help you think through the ‘whys’...
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